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Privacy & Safety


  1. Privacy: ("Tomax") is committed to:

    • Ensuring the privacy of your information; and

    • Holding all personal information collected by us in accordance with the requirements of applicable privacy legislation.

  2. Application of this Privacy Policy:

    • Personal information submitted on this website ("Site") (e.g. where you make a purchase); and​

    • Any information is automatically retrieved during visits to this Site. By visiting the Site, you consent to us collecting such information and using it, in accordance with this Privacy Policy.

  3. ​Changes to Privacy Policy: Tomax may modify, alter or otherwise change this Privacy Policy from time to time, with or without notice to you. All such changes will be effective immediately upon the updating of the page on this Site at which the Privacy Policy is contained. You agree to check the Privacy Policy and be bound by the Privacy Policy that is in effect at the time at which you access this Site.

  4. Contact: If you have any further questions relating to this Privacy Policy, please contact us at info@tomaxhk


  • Visitors: You may browse and access information contained on this Site without providing personally identifiable information.

  • Collection of personal information: Tomax collects personal information (for example an individual's name, address, and information about the items you have purchased) through this Site when you make a purchase. Such information is collected for the purpose of administering your account, processing your purchases, delivering the items purchased to you, for our own internal records, and for contacting you in relation to your purchase or sending you information about goods and services that we think you may be interested in (including by electronic message). It is important that any information given to us is accurate, up to date, complete, and not misleading, as we rely on the information you provide.

  • Use and disclosure of personal information: We will hold all personal information collected through this Site in accordance with the requirements set out in these privacy legislations. In particular:

    • ​Personal information will be used only for the purposes for which it is collected, and will be retained only for as long as is necessary to fulfill the purposes for which the information was collected (including any time that we are required by law to retain such information).

    • Other than as set out above, we will not release personal information to any third party except where required or permitted by law, where the individual has authorized us to do so, or where disclosure is connected to the purpose for which the information was collected.

    • Under no circumstances will we sell or rent out your personal information to third parties.

    • We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.

  • ​We transfer personal information to countries outside of the HK region for the sharing of information mentioned. We ensure that the information shared is within the requirements of this Privacy Notice and other applicable Privacy regulations

  • We keep your personal information to enable your continued use of Tomax Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.


  • Access: You can ask to see the personal information that we hold about you at any time by writing to us at the address set out in clause 1.4 above.

  • Editing and deleting: You may also ask us to correct, alter or delete any personal information that we hold about you by writing to us at the address set out in clause 1.4 above.

  • Opting out of electronic communications: If you do not want to receive marketing communications from Tomax by electronic message, you can use our email preference center.

We automatically collect statistics about people visiting this site to improve our site and monitor traffic. Such collection does not identify individual users and does not result in personal information being collected or stored about you​


This Site doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may purchase from this Site under the supervision of an adult.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

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